Propel your Salesforce Commerce Cloud forward with a dedicated support team to mentor, grow, and manage your business, delivering continuous support throughout your platform’s lifecycle.
Managed Services
Dedicated Teams
When you join forces with PixelMEDIA you are assigned a dedicated account team which includes a Client Success Manager, Project Manager, Technical Lead, and more. Rest assured you’ll be in good hands.
Site Audit
Leverage our team to review your existing designs and capabilities. We can identify and fix existing underlying problems that can be robbing your platform of performance and diminishing your customer's experience.
Site Monitoring
Deliver the best commerce experience possible with our advanced site monitoring tools. We ensure your site is always running at peak performance and instantly notifies our team when attention is needed.
Site Refactoring
Our team can ensure that your platform is delivering the best experience possible by evolving your design to leverage the latest technology and user interface elements.
Project Delivery
Launch fixes, enhancements and new projects with confidence knowing that our team is using the latest protocols to ensure your projects are completed with unmatched quality.
Issue Management
Collaborate with our team through the customer support portal. We designed it to make the maintenance and support process of your platform transparent and painless.

Salesforce Support Certified

The Managed Services team at Pixel was built with service in mind. Our team consists of experienced project managers and web developers who are equipped to handle your most complex Salesforce Commerce Cloud development tasks.

Salesforce Silver Consulting Partner

Download Our Managed Services PDF

Selecting the right Systems Integrator can make the difference.

Salesforce Commerce Cloud Managed Services
Samsonite International S.A.
"We were seeking a Salesforce Consulting Partner that would be an extension of our in-house team. A partner that can offer a dedicated client service experience through team collaboration. PixelMEDIA has the team we need to implement the next level experience for Samsonite brands in unified commerce. We look forward to this partnership."
Jay Nigrelli Samsonite

– Jay Nigrelli, VP of Ecommerce at Samsonite Brands, US

24/7 Client Support Portal

Pixel clients have access to their own online support portal where they can interact with the Managed Services team and submit the following types of cases:

  • Technical Issues
  • Questions
  • Enhancement Requests
  • Estimate Requests
  • Emergencies
BCBGMAXAZRI and PixelMEDIA

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Increased Mobile Conversions

What to Expect From a Commerce Cloud Managed Services Team

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