PixelMEDIA Inc.

Prior to the launch of the re-designed Mass Save website in 2010, a wide range of Massachusetts residential energy efficiency programs were spread out over six separate websites. The programs were sponsored by nine gas and electric utilities and energy services companies serving the state in conjunction with initiatives from the Massachusetts Department of Energy Resources (DOER). Through incentives and education, customers were encouraged to lower their overall energy consumption and, as a result, save money and reduce the demand for fossil fuels and the release of greenhouse gases into the environment.

The sponsors and DOER asked PixelMEDIA to consolidate the 6 separate websites into one site and to create a single branded user experience: Mass Save.

Success Factors

Mass Save’s strategic objective was straightforward: to encourage residents and businesses to be energy efficient through increased awareness and through direct energy-saving incentives offered by the Mass Save sponsors. PixelMEDIA identified three key project initiatives to achieve this goal: Read More…

In 2010, Vermont-based PKC was in the final stages of realigning its business offering from a consumer-focused product to a business-to-business OEM solution. That required a radical change in the company’s value proposition, message architecture, and website, with a focus on the business benefits of incorporating the PKC medical informatics technology into healthcare information systems, including clinical decision support, online medical records, and patient portals. PKC asked PixelMEDIA to develop a new approach the company’s messaging and website. Read More…

In 2011, Massachusetts-based Empirix Technologies was in the middle of a transformation. The company was moving away from a product-focused business model and embracing a solution-based approach that leveraged the company’s network testing and quality assurance products and technologies. A redesigned Empirix website was seen as a critical tool for explaining the company’s solution architecture and communicating its new identity. Empirix asked PixelMEDIA to help define and shape the new user experience.

Success Factors

Empirix had a solid internal working group in place to drive the messaging and content of the new website, including the re-alignment of its extensive product offerings with its new solutions framework. In addition, Empirix was developing a new logo and brand identity elements that would be incorporated into the new website. PixelMEDIA identified 3 key elements needed for a successful outcome:

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Prior to the launch of the Mass Save website in 2010, customers had to visit multiple websites to learn about energy- and money-saving opportunities. The programs were sponsored by nine gas and electric utilities and energy services companies serving the state, with goals and guidelines set by the Massachusetts Department of Energy Resources (DOER). Because the design and navigation of each site was different, customers had to learn multiple ways to find information and application forms for energy-saving incentives.

Success Factors

The sponsors and DOER asked PixelMEDIA to consolidate the 6 separate websites into single Mass Save website and to create a unique brand identity. The new brand would serve as a recognizable focal point for a wide range of online and traditional marketing activities, and having a single brand would reduce the cost and complexity of maintaining multiple marks and identity systems. PixelMEDIA identified 3 key elements needed for a successful outcome: Read More…

Having grown up with a mother devoted to the field of early childhood development services, I’ve lived my entire life around the term “best practices.” It’s also a phrase we hear often at PixelMEDIA, and a concept that’s central to the approach we take in our work.  With how core “best practices” are to our philosophy, I often wonder how it’s possible that some of these concepts that we take for granted can be so easily overlooked on the web, even on websites by established, reputable, talented companies.  

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PixelMEDIA is a finalist in the Consumer Goods category for Boston Beer Company’s new Samuel Adams website for the 15th Annual MITX Interactive Awards. Held annually by the Massachusetts Innovation & Technology Exchange, the MITX Awards recognize excellence in the creation of web innovations designed, produced or developed in New England.

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Riding the Boston subway recently, I noticed several people crowded around one of the doors in the center of the car despite a clearly worded warning: DO NOT STAND IN FRONT OF DOORS. They stayed at the door during several stops, but did not get off. People getting on and off had to squeeze by them. The train wasn’t especially crowded; there was plenty of space away from the doors. So why were these people huddled in the one spot they were not supposed to be?

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If you have participated in taking a website in a new design direction, you may have noticed the difficulty in separating the form from the function. Here at PixelMEDIA, we employ a useful deliverable know as a mood board. In its simplest form, a mood board combines numerous elements into a collage that establishes an overall tone and creative direction. In many cases, we use it when a brand “refresh” is needed or if there is a lack of defined brand guidelines for the web channel. If you are currently working on a complete rebrand, you may consider this method as way to explore and establish typography, a color palette, or a style of a photography or illustration.

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Will 2010 finally be the year that Internet Explorer 6 (IE6) loses enough market share that developers no longer need to support it?  I know I speak for not only myself but for many of my developer colleagues when I say, “one can hope!”  IE6 will be 9 years old this year and yet there is still a column for it on our QA checklist.   Windows has come out with two newer (and better) browsers within the last 9 years that we also support; yet developers typically code for the most recent version of Firefox, Chrome, Safari and Opera.  So why do we need to support a version of IE that in today’s technology space is equivalent to a fossil? Read More…

Spammers are pretty clever. Wait, scratch that. Spammers are extremely clever – and becoming more-so every day. Their deviant techniques constantly evolve and for anyone that runs a website, keeping up with preventive maintenance is an ongoing challenge.

In the past, keeping spam off your blog was comparatively easy. Basically, you would block, erase or refuse any comment that provoked the user to buy Viagra, or click on adult links. As long as you monitored the comments, you would be OK.

Now, not so much. Modern spammers have taken it up a notch, and their “junk mail” is getting past a lot of moderators.

Spam will never go away, but there are a few things you can learn that will help you better deal with it. Read More…