All posts by author
This week, I had a client say to me, “I really appreciate your responsiveness – it’s refreshing”. The compliment itself, while nice and very much appreciated, is not noteworthy. I clung to the “it’s refreshing” portion. As a paid vendor, I expect that our clients demand service that is both high-quality and timely. Good service should not be “refreshing”.
Tags: Customer Service, PixelMEDIA
Posted in: Hosting and support | No Comments »