PixelMEDIA Inc.

Everyone here at PixelMEDIA understands the frustration felt by people who could not get through to the Great Appliance Exchange website yesterday, April 22. The fact that the program’s funds were exhausted within hours illustrates the excitement and demand that this program generated in so short a time.

At this point, we know that a very attractive offer, a limited window of opportunity, and a first-come, first-served model created a concentrated and intense online queue that quickly overwhelmed the primary website as well as the backup website and phone systems.

PixelMEDIA is working with all involved parties to improve the communication and timing of these attractive offers to implement added measures that will support the peak traffic demands that are generated.

Christopher Suprock, a Ph.D. candidate at the University of New Hampshire and first-place winner of the 2009 Paul J. Holloway Prize Innovation-to-Market Competition, is profiled in this Seacoast Online feature. The article also cites PixelMEDIA for providing more than $15,000 in communications and web design assistance to help Chris’s company, Exeter-based Suprock Technologies, achieve greater visibility. PixelMEDIA owners Erik Dodier and Thomas Obrey offer their perspective on the importance of supporting the next generation of entrepreneurs and PixelMEDIA’s commitment to giving back to the community.